Huge losses avoided by working through the night

The Challenge

LMR received a phone call 1500 hours on a Friday afternoon to state a machine has broken down, causing a huge sum in losses to the client. Could we assist to have the parts remade for the following Monday morning?

The Solution

On receiving the samples at around 1600 hours, LMR’s staff worked through the night to ensure these goods were readily available for collection on Saturday morning, to be fitted back in the machines for start of shift on Monday.